Contact information
Contact Information
Last Updated: July 2026
Thank you for visiting ORGANIVA.
We are committed to providing exceptional customer service and are here to assist you with any questions regarding our products, orders, shipping, or general inquiries.
Customer Support
If you need assistance, please contact our Customer Care team using the details below.
📧 organivabeauty@gmail.com
Phone / WhatsApp
📱 +92 321 5890260
Customer Support Hours
Monday – Saturday
9:00 AM – 6:00 PM
Business Address
ORGANIVA
Pakistan
(Replace with your registered business address if available.)
Order Support
For questions related to your order, please include:
-
Your Order Number
-
Full Name
-
Email Address
-
Contact Number
-
Brief Description of Your Inquiry
Providing this information helps us respond more efficiently.
Shipping & Delivery
For shipping updates or delivery-related questions, please contact us using the email address above.
You can also refer to our Shipping Policy for estimated delivery times and shipping information.
Returns & Refunds
If you wish to request a return or report a damaged or incorrect product, please contact us within the timeframe specified in our Return & Refund Policy.
When contacting us, please include:
-
Order Number
-
Photos of the product
-
Photos of the package (if applicable)
-
Description of the issue
Business Inquiries
For partnership opportunities, wholesale inquiries, collaborations, or media requests, please contact:
📧 organivabeauty@gmail.com
Response Time
Our Customer Care team aims to respond within:
-
Email Inquiries: Within 1–2 business days
-
WhatsApp / Phone: During business hours
-
Business Inquiries: Within 2–3 business days
Response times may be longer during holidays, promotional events, or periods of high inquiry volume.
Social Media
Stay connected with ORGANIVA for skincare tips, product launches, and exclusive updates.
Instagram: @organiva.pk
Facebook: ORGANIVA
TikTok: @organiva_pk